TERMS AND CONDITIONS

 

PRIMA PREMIUM LTD TERMS & CONDITIONS 

COOKIES

 

​​What is a Cookie?

​​Cookies are small text files, created by the website visited, that contain data. They are stored on the visitor’s computer to give the user access to various functions. Both session cookies and non-session cookies are used on this website (the “Site”). A session cookie is temporarily stored in the computer memory while the visitor is browsing the website. This cookie is erased when the user closes their web browser or after a certain time has passed (meaning that the session expires). A non-session cookie remains on the visitor’s computer until it is deleted.

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​​Why do we use Cookies?

​​We use cookies to learn more about the way visitors interact with our content and help us to improve the experience when visiting our Site.

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​​Site Functionality

​​The share function is used by visitors to recommend our Site and content on social networks such as Facebook and Twitter. Cookies store information on how visitors use the share function – although not at an individual level – so that the Site can be improved. If you do not accept cookies, no information is stored.

​​For some of the functions within our Site we use third party suppliers, for example, when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

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​​Cookies we Use:

​​This Site uses Google Analytics which use cookies. At the aggregate level, cookies store information on how visitors use the Site, including the number of pages displayed, where the visitor comes from, and the number of visits, to improve the website and ensure a good user experience. If you do not accept cookies, no information is stored.

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​​How to reject Cookies?

​​We will not use cookies to collect personally identifiable information about a visitor.

​​However you can choose to reject or block the cookies set by www.primaltraininguk.com by changing your browser settings – see the “Help function” within your browser for further details. Please note that most browsers automatically accept cookies so if you do not wish cookies to be used, you may need to actively delete or block the cookies.

​​For information on the use of cookies in mobile phone browsers and for details on how to reject or delete such cookies, please refer to your mobile phone manual.

 

Prima Premium Ltd Privacy Policy

Here at Prima Premium Ltd we are committed to protecting your privacy. Our privacy policy outlines how we collect and store your personal data in light of the requirements of the Data Protection Act 2018. If you have any queries about our policy, please contact us at Prima Premium Ltd by post 26 West Street Sowerby Bridge HX6 3AN. By email: flab2leaninfo@gmail.com by telephone: 07468629130

• Information we collect

When subscribing to Prima Premium Ltd we collect personal details from you in order to set up your account. This includes your name, address and other contact details such as contact numbers and an email address.  Note that we do not store your bank details on our web servers.

• When do we share your data

We will only share your contact details with other services that Prima Premium Ltd are associated with relating to offers which have a benefit to you, such as our associated companies and any other future companies that we may form. We will never share your username or passwords for your login to our websites with any other company or person. 

• Payment transactions

We work with third-party providers and services to help us operate payments namely Stripe a payment gateway used to receive your monthly subscription payment. These providers may provide us with information about your payment transactions. However at no point can we view or access your bank or card details.

• How do we protect personal information

We use a secure server and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. We have an appointed data protection officer within the company to ensure our policy is adhered to and personal data of our consumers is kept safe and protected.

• Making the data available to you the consumer – Right of Access 

If at any time you need to retrieve any personal information from us that we hold please contact our data protection officer Dave Noble using the contact email address on our website.

• Consent 

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes. Please note if the user is under the age of 18 consent is given when the person who is over 18 sets up an online membership on behalf of the minor. 

• Consent - Social Media 

We post and share photos and videos of our classes and services on social media sites and our website for advertisement purposes. If you do not wish to be included in any group images or videos on our website and/or social media accounts, please contact us directly before agreeing to opt in to our privacy policy. We also post individual’s progress photos, text messages and group chat messages with weight loss testimonials received from members on our website and/or social media sites for advertisement purposes. If you do not wish for these images or information to be included on our website and/or social media accounts, please contact us directly before agreeing to opt in to our privacy policy. 

Please note by terminating your membership/ online account with Prima Premium Ltd we do not remove any information/ photos/ videos used from our website and/or social media sites. If at any time you wish to opt out and require your personal data to be removed from our website and/or social media sites, please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 14 day turnaround to remove the data from our records).

• To opt out or remove data from our records 

Please note by terminating your membership/ online account with Prima Premium Ltd we do not remove your contact details from our system and you may still receive offers from Prima Premium Ltd or our associated companies by email or text 

If at any time you wish to opt out and require your personal data to be removed from our system please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 14 day turnaround to remove the data from our records). 

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Terms & Conditions

Effective from 25/07/2015

Updated 04/02/2021 & 06/06/2022

 

Please find outlined below Prima Premium LTD’s full terms and conditions for all the products and services that Prima Premium LTD supply, produce and distribute.

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Definition of You (the consumer) the consumer is classed as any person that has purchased any type of membership from Primal/ Primafit / Flab 2 Lean/ Primal teens course by F2L Huddersfield Ltd (and/ or) any person that uses the services or gym facilities via one of the self employed PT’s. 

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Please ensure that you (the consumer) have read the terms and conditions outlined below before (a) purchasing any product/service/membership from Prima Premium LTD (and/or) (b) using the Prima Premium LTD website (and/or) (c) using any Prima Premium Ltd fitness establishment. 

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Failure to read and adhere to the terms and conditions set out by Prima Premium LTD could affect your legal rights and a breach in the terms and conditions set out by Prima Premium LTD could also result in legal action been brought against you by Prima Premium LTD.

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Prima Premium LTD have the legal right to amend the company’s terms and conditions at any time without prior notice to you (the consumer).

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Prima Premium LTD will only amend the terms and conditions to comply with new or updated legislation or government regulations or to meet any changes in the business which requires the terms and conditions to be amended.

By you (the consumer) continuing to use Prima Premium LTD products/ fitness establishments or online services by either (a)  continued purchase of subscription or membership (b) continued use of the website (and/or) (c) use of any Prima Premium LTD fitness establishment you are therefore agreeing to adhere to the terms and conditions that are in place at that time.

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Prima Premium LTD’s updated terms and conditions are always available on our website for you to read before use of any Prima Premium LTD’s products and services if you wish to do so.

 

Prima Premium LTD  have the right to update, improve, change, edit or remove any products/programmes/information on the website temporarily or permanently without any prior notice to you (the consumer).

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Prima Premium LTD’s  trademark, logos and graphics are property of Prima Premium LTD and are not to be used, copied or imitated by any other persons, consumers or users unless any person has written and signed consent by the directors of Prima Premium LTD.

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Copyright of all the content of Prima Premium LTD’s website and products is owned by Prima Premium LTD established in 2015 therefore any persons or users are prohibited from copying, removing, altering or imitating any content owned by Prima Premium LTD for any reason including to sell, resell or make commercial use of any products or content owned by Prima Premium LTD.

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Prima Premium LTD will not be liable for any other sites that may appear on any link or be associated with Prima Premium LTD’s website.

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You (the consumer) must ensure at all times that you are only using products and online services of Prima Premium LTD and all the content/advice and training guides you use are always provided by a member of the Prima Premium LTD team.

Any third party links or information found on the Prima Premium LTD website will be removed by Prima Premium LTD. However Prima Premium LTD will not be liable for any third party links.

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Code of conduct for users of Prima Premium LTD’S products and online services

By (a) purchasing (b) using products/services of Prima Premium LTD (and/or) (c) use of any Prima Premium LTD fitness establishment you are confirming that you are at the minimum legal required age of 18 to use the Prima Premium LTD website and products/services/ fitness establishment.

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If you are a minor between the age of 0-17 the use of Prima Premium LTD’s products/ services/ fitness establishments must be monitored and overseen by a parent/guardian or an appropriate adult over the age of 18 who will be solely responsible for the minor’s health, wellbeing and use of the website.

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Whilst Prima Premium LTD’s fitness instructors are all qualified it is the parent/ guardian’s responsibility to make sure the minor is taking part in the class safely and behaving in an appropriate manner. When arriving and leaving the fitness establishment Prima Premium LTD hold no responsibility for the safety of the minor. 

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Prima Premium LTD’s products/services and website must be used lawfully and appropriately by users at all times.

All users are forbidden and prohibited from copying, reposting, reproducing, distributing downloading, modifying or illegally using any content of the Prima Premium LTD website.

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All users must not interfere with the security of the Prima Premium LTD website or any networks connected to Prima Premium LTD.

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All users are forbidden and prohibited from uploading abusive or harmful files or interfering with other user’s use of the Prima Premium LTD website.

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All users must agree to adhere to the laws and government legislation that govern your usage of Prima Premium LTD’s products, services and website.

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Consumer Indemnification 

By you (the consumer) purchasing products/services/memberships of Prima Premium LTD (and/or) use of the Prima Premium LTD website (and/or) use of any Prima Premium LTD fitness establishment you therefore adhere to the terms and conditions of and Prima Premium LTD therefore agree that Prima Premium LTD will not be liable for any loss or damages through the use of Prima Premium LTD’s products/services/fitness establishments or website use.

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Therefore Prima Premium LTD’s shareholders, directors, employees, suppliers and distributors will be exempt from any claim, action, damages or legal fees relating to your use of Prima Premium LTD products/services/fitness establishments and website been brought against them.

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By you (the consumer) purchasing products/services/memberships of Prima Premium LTD (and/or) use of the Prima Premium LTD products/services/fitness establishments you (the consumer) warrant and also represent that you are in good health and you are not knowingly incapable of engaging in either active or passive exercise. You (the consumer) warrant that such exercise would not be detrimental to your health, safety, comfort, well-being or physical condition. You (the consumer) has read, understands and agrees with the full terms and conditions of Prima Premium LTD.

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Whilst every effort is made by Prima Premium LTD to keep fitness activities safe and enjoyable you (the consumer) are participating in these activities of your own free will and as with any exercise there is a risk of injury which Prima Premium LTD will not be responsible for. You (the consumer) acknowledge and understand that you are responsible for your own health, well-being and safety when using any products/services provided by Prima Premium LTD.

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Limitation of liability when using any Prima Premium LTD’s Fitness Establishments 

By you (the consumer) continuing to use Prima Premium LTD’s fitness establishments (and/or) by having a valid membership you agree that Prima Premium LTD are not legally responsible for any health issues/ injury including serious injury or death that may be caused when using any fitness establishment of Prima Premium LTD (and/or) any loss or damage of personal property (and/or) any Safety issues that may arise whilst participating in any programme/class/group exercise (and/or) use of the open gym.  

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Whilst every effort is made by the owners/ Directors/ employees of Prima Premium LTD to keep fitness activities safe and enjoyable You (the consumer) are participating in any fitness programmes /classes/ group exercise (and/or) use of the open gym of your own free will and as with any exercise there is a risk of serious injury or death which the owners/ Directors/ employees of Prima Premium LTD will not be responsible for. You (the consumer) acknowledge/ understand and agree that you are responsible for your own health, well-being and safety when using any programme/class/ group exercise (and/or) use of the open gym. 

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By you (the consumer) continuing to use Prima Premium LTD’s fitness establishments (and/or) by having a valid membership you understand and agree to the following terms:

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1. Open Gym protocol. You (the consumer) have read and understand the open gym protocol document which is available on the Primal App or located in the gym. 

 

2. Health and Safety. You (the consumer) understand that the owners/ Directors/ employees of Prima Premium LTD are not responsible for any health and safety issues that may be caused by using any fitness programmes /classes/ group exercise (and/or) use of the open gym. We strongly recommend that you do not train alone when the gym is unmanned as this poses a serious health and safety risk.

 

You (the consumer) understand and agree that it is your responsibility to ensure that the gym equipment is used correctly and safely and all times. If You (the consumer) are unsure of how to use a piece of equipment or undertake a certain exercise you must ask a member of staff for advice before hand.

 

You (the consumer) understand that the owners/ Directors/ employees of Prima Premium LTD exclude all liability for any legal action against the company which are permitted by law and government legislation.

 

1. Damaged, Lost or Stolen Property. You (the consumer) understand that the owners/ Directors/ Employees of Prima Premium LTD are not responsible for any personal property that is damaged, lost or stolen whilst in or around they gym. You (the consumer) understand and agree that You are liable for all loss or damage of personal property whilst participating in any programme/class/group exercise (and/or) use of the open gym.

 

2. Non-Members. You (the consumer) understand that non-members of Prima Premium LTD are forbidden from using the gym. If You (the consumer) bring any person(s) into the unstaffed gym without permission from the owners/ Directors/ employees of Prima Premium LTD you will be issued with a charge of £20 and a formal warning which may result in management terminating the consumers membership.  

 

3. Behaviour. You (the consumer) understand that whilst participating in any programme/class/group exercise/use of the open gym (and/or) taking part in any online membership group chat/ support group all members are to behaviour in an appropriate manner and must refrain from using any anti-social or threatening behaviour. You (the consumer) understand that you are forbidden from causing any damage to the gym equipment (and/or) any property of Prima Premium LTD. 

Management reserve the right to revoke membership for breaching any of the above terms of use. 

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Orders and Purchases 

When placing and order you (the consumer) must make sure all payments are made directly to Prima Premium LTD and not to any 3rdparty website or distributor.

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Once payment has been received by Prima Premium LTD your order will be accepted and processed.

Prima Premium LTD reserves the right to cancel any orders placed and return payment as a full refund.

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If Prima Premium LTD believe that you (the consumer) have allowed any 3rd party to illegally use your membership or your website access this will void your contract agreement with Prima Premium LTD and the agreement will be terminated by Prima Premium LTD and no refund will be issued.

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Furthermore if Prima Premium LTD believe you the consumer have used the Prima Premium LTD website incorrectly or illegally and have not adhered to the users code of conduct set out in the terms and conditions or have falsely provided incorrect information at the time of purchase Prima Premium LTD have the right to cancel your order and ban the user from further use of the website without any prior notice and no refund will be issued.

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Further terms and conditions 

By you (the consumer) placing an order and continued use of Prima Premium LTD’s products/services/fitness establishments and use of the Prima Premium LTD website you are therefore in agreement to adhere to the users code of conduct outlined in the Prima Premium LTD ’s terms and conditions you (the consumer) are bound by the terms and conditions of Prima Premium LTD and in full agreement of all the terms and conditions in force at the time of purchase and thereon the modified terms and conditions throughout your usage of the Prima Premium LTD’s products/services/memberships/ fitness establishments and Prima Premium LTD ’s website.

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The up-to-date terms and conditions are always available on the Prima Premium LTD website and override any previous terms and conditions set out by Prima Premium LTD.

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The terms and conditions displayed on the Prima Premium LTD website will be the terms and conditions that are in force and must be adhered to at all times.

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Prima Premium LTD liability 

Prima Premium LTD exclude all liability for any legal action against the company which are permitted by law and government legislation.

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Therefore Prima Premium LTD ’s shareholders, directors, employees, suppliers and distributors will not be held liable for any use of Prima Premium LTD’s products/services/fitness establishments or website use for any users of Prima Premium LTD.

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Prima Premium Disclaimer  

In purchasing Prima Premium LTD’s products/services and memberships you therefore agree to accept the terms and conditions you are fully aware that the use of Prima Premium LTD’s products/services (and/or) any use of Prima Premium LTD’s fitness establishment and website is at your own risk.

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Prima Premium LTD take no responsibility for any 3rd party websites or information shown online or distributed that is not created and maintained by Prima Premium LTD.

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Prima Premium LTD always strive to produce and maintain a high quality online service and throughout all the areas of the website any maintenance or IT issues will be resolved as soon as possible by Prima Premium LTD.

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However Prima Premium LTD will not be liable for any warranty for technical issues interfering with the content of Prima Premium LTD’S online services.

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Prima Premium LTD terms and conditions and user agreement 

Prima Premium LTD reserves the right to terminate any users access to Prima Premium LTD’s products/services/memberships and website use without prior notice.

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Prima Premium LTD will not be liable for any termination deemed appropriate.

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The contract of services and use of Prima Premium LTD products/services/memberships and website use is between you (the registered user) and Prima Premium LTD no 3rd party is to use any products/services/memberships and or the Prima Premium LTD website and Prima Premium LTD will not be liable for any issues that may arise due to any 3rd party using the products/services/memberships or website of Prima Premium LTD.

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By purchasing (and/or) ongoing use of Prima Premium LTD products/services/ fitness establishments (and/or) website you are in agreement not to include any claim or action against Prima Premium LTD for any dispute that may arise.

Therefore no legal action can be brought against Prima Premium LTD by you (the consumer) or any 3rd party.

In agreeing to Prima Premium LTD’s terms and conditions you as the consumer wavier any legal right to bring an action/claim against Prima Premium LTD.

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In the unlikely event that any fitness establishment of Prima Premium LTD is instructed to close for any reason which is beyond the control of Prima Premium LTD for up to a maximum period of 8 weeks, Prima Premium LTD will deliver an online membership programme to enable you (the consumer) continued use of Prima Premium LTD’s products/services and fitness programmes via an online portal to be covered by the recurring monthly membership fee. This excludes any closures relating to any structural issues with the buildings (and/or) any staffing issues within Prima Premium LTD. 

All deposits, discount, memberships and subscription payments made to Prima Premium LTD are NON REFUNDABLE. (Please note that if you are signed up for the Primal Foundation course and are unable to attend any part of the 8 week block, the payment for both sections will be taken as the course is £120 then the subscription will be cancelled. The fee for the course is NON REFUNDABLE if you attend more than 1 session). You (the consumer) are responsible for the cancellation of any membership/payment transaction/subscription by giving 30 days notice prior to the payment due date. Failure to cancel within 30 days will result in the payment transaction been processed and this will be NON REFUNDABLE. To cancel a membership/ payment transaction/ subscription contact our customer service team by email  Primaltraininguk@gmail.com 

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Contact the customer service team by email on Primaltraininguk@gmail.com or VIA post at the company’s registered office at: 26 West Street Sowerby Bridge HX6 3AN

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Any issues or disputes over Prima Premium LTD’s terms and conditions please contact the team before placing an order on flab2leaninfo@gmail.com

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Disclaimer for the use of products and services of Prima Premium LTD

All products, diet plans and fitness programmes given to you (the consumer) when purchasing any product or service from Prima Premium LTD including all products and services issued on any Primal/ Primafit / Flab 2 Lean/ Primal teens course by Prima Premium LTD are for the sole use of you (the consumer). You (the consumer) are prohibited from giving any person(s) or third party who is a not a member of Prima Premium LTD and has not purchased our products/ services/ memberships including any products, diet plans, fitness programmes or any other information received from Prima Premium LTD. All Prima Premium LTD/ Primal/ Primafit/ Flab 2 Lean/ Primal teens products and services are created by the Prima Premium LTD directors and the Primal team and are therefore owned by Prima Premium LTD and are prohibited from been used/ copied or given out to any 3rd party.

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By you (the consumer) purchasing any product/service/memberships of Prima Premium LTD (and/or) use any Prima Premium LTD’S products/services/ Prima Premium LTD fitness establishment you (the consumer) agree to the above disclaimer and agree to be legally bound by the above terms. Please note that if these terms and conditions are not adhered to and Prima Premium LTD are made aware of any product/ service been issued to any other person(s), business or fitness company you (the consumer) will be restricted from using any product/service/membership of Prima Premium LTD/ Primal/ Primafit/ Flab 2 Lean/ Primal teens courses without any refund been issued and Prima Premium LTD also reserve the right to issue legal proceedings against you or any other persons or business that uses/ duplicates any product/ service in any capacity outside of the terms and conditions of Prima Premium LTD.

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PRIMA PREMIUM LTD TERMS AND CONDITIONS ARE LEGALLY BINDING AND MUST BE ADHERED TO AT ALL TIMES.

 

Prima Premium LTD

 

Web: www.primaltraininguk.com

 

Alt Email: flab2leaninfo@gmail.com

 

Phone: 07468629130

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Prima- OPT IN INSERT 

We have updated our privacy policy to comply with new European data protection laws (known as GDPR) and The Data Protection Act 2018.

• Information we collect

When subscribing to Prima Premium Ltd we collect personal details from you in order to set up your account. This includes your name, address and other contact details such as contact numbers and an email address.  Note that we do not store your bank details on our web servers.

• When do we share your data

We will only share your contact details with other services that Prima Premium Ltd are associated with relating to offers which have a benefit to you, such as our associated companies and any other future companies that we may form. We will never share your username or passwords for your login to our websites with any other company or person. 

• Payment transactions

We work with third-party providers and services to help us operate payments namely Stripe a payment gateway used to receive your monthly subscription payment. These providers may provide us with information about your payment transactions. However at no point can we view or access your bank or card details.

• How do we protect personal information

We use a secure server and also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. We have an appointed data protection officer within the company to ensure our policy is adhered to and personal data of our consumers is kept safe and protected.

• Making the data available to you the consumer – Right of Access 

If at any time you need to retrieve any personal information from us that we hold please contact our data protection officer Dave Noble using the contact email address on our website.

• Consent 

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes. Please note if the user is under the age of 18 consent is given when the person who is over 18 sets up an online membership on behalf of the minor. 

• Consent - Social Media 

We post and share photos and videos of our classes and services on social media sites and our website for advertisement purposes. If you do not wish to be included in any group images or videos on our website and/or social media accounts, please contact us directly before agreeing to opt in to our privacy policy. We also post individual’s progress photos, text messages and group chat messages with weight loss testimonials received from members on our website and/or social media sites for advertisement purposes. If you do not wish for these images or information to be included on our website and/or social media accounts, please contact us directly before agreeing to opt in to our privacy policy. 

Please note by terminating your membership/ online account with Prima Premium Ltd we do not remove any information/ photos/ videos used from our website and/or social media sites. If at any time you wish to opt out and require your personal data to be removed from our website and/or social media sites, please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 14 day turnaround to remove the data from our records).

• To opt out or remove data from our records 

Please note by terminating your membership/ online account with Prima Premium Ltd we do not remove your contact details from our system and you may still receive offers from Prima Premium Ltd or our associated companies by email or text 

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If at any time you wish to opt out and require your personal data to be removed from our system please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 14 day turnaround to remove the data from our records). 

 

• Making the data available to you the consumer – Right of Access 

If at any time you need to retrieve any personal information from us that we hold please contact our data protection officer Dave Noble using the contact email address on our website.

Before opting in to our updated privacy terms please visit our website and read our full privacy policy which can be found with our terms & conditions. 

If at any time you wish to opt out and require your personal data to be removed from our system please contact Dave Noble or Jess Brearley by email using the contact email address on our website. (Please note we have a 14 day turnaround to remove the data from our records).

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